SHIPMENTS AND RETURNS
Packages are generally dispatched within 3-4 days after receipt of payment and are shipped using various methods.
Within South Africa
Collect from Midrand (Johannesburg) during office hours
- No charge
Speed Services - overnight Counter-to-Counter/Counter-to-Door
- Additional charges for heavier packages will be communicated to the buyer.
- Allow 5-7 days for delivery from the date of payment received.
WE DO NOT ACCEPT LIABILITY FOR ITEMS LOST, STOLEN OR DAMAGED USING THE SOUTH AFRICA POSTAL OFFICE(SAPO) SYSTEM.
FedEx - Door to Door
- Typically arrives by 10 AM, the day after dispatch.
Personal Hand Delivery anywhere in South Africa
- R2,000. Recommended for high-value items only.
To be arranged prior to purchase. We normally make use Internationally recognized courier Companies and will confirm the cost of this method of shipment depending on destination.
- Muntstuk will not be held responsible for goods lost while in transit.
- Insurance can be arranged prior to purchase via Q&A.
- Muntstuk cannot guarantee times as they are dependent on the courier service.
Whichever shipment choice you make, we will provide you with a link to track your package online.
We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
The packaging is amply sized and your items are well-protected.